CAD Software Direct Quality Policy

Our Quality Policy is defined and strongly driven by the following management principles and behaviors:

• Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs.
• Advise customers on the best solution for them, irrespective of our internal sales priorities, with the fundamental belief that the customer will be happier and more likely to return and/or recommend us to others.
• Achieve our commitments for quality, cost, and schedule.
• Treat customers and their data as we would expect others to treat ourselves and our data.
• Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices and customer feedback.
• Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment.

DesignCo strives to provide the best service and product range within the sector. Through the use of these guiding principles, everyone in DesignCo is accountable for fully satisfying our customers' requirements by meeting or exceeding their needs and expectations with sector leading support and service. Our goal is 100% customer satisfaction at all times.